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We offer free international shipping on all orders. Orders ship from Ukraine with tracked international delivery and are delivered via UPS, FedEx, OnTrac (U.S./Canada), or international postal services depending on your location and the best available option. Most international deliveries arrive in approximately 2-3 weeks, though timing can vary and occasional customs delays may occur. We cover standard export duties from Ukraine. Any additional import taxes or carrier handling fees assessed at delivery (if applicable) are the customer’s responsibility.
As soon as your package ships, we’ll email you a tracking number so you can follow it every step of the way.
We accept Apple Pay, Google Pay, and PayPal. After your order is placed, our team will reach out to confirm any details needed to complete your made-to-order set.
Any Questions left ? Contact us anytime via email or Instagram—we’re here to help.
For hygiene reasons, we’re unable to accept returns on lingerie. Please use our size chart before ordering—if you’re unsure, contact us and we’ll help you choose the best fit.
We create every piece in our atelier and offer customization on request.
All LoveUnder orders are ethically made to order, with an individual approach to fit and details. This made-to-order model helps reduce waste—we don’t overproduce, and we work only with carefully selected materials.
If you’d like a customized set, please contact us. We’ll be happy to create a unique, made-to-order lingerie piece just for you.
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